Q: What types of cleaning services do you offer?
A: We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and specialized services upon request. Each service is tailored to meet the unique needs of our clients.
Q: Are your cleaning products safe for pets and children?
A: Yes, the safety and health of your family and pets are our top priority. We use eco-friendly and non-toxic cleaning products that are effective yet safe for everyone in your home, including pets and children.
Q: How do you determine the cost of cleaning services?
A: Our pricing is based on the size of the property, the type of cleaning service required, and the frequency of cleaning. We offer free estimates to provide you with an accurate quote tailored to your specific needs.
Q: Do I need to be home during the cleaning?
A: It is not necessary for you to be home during the cleaning process. However, we require access to your property. You can provide us with a key, a code to the garage or lock box, or be there to let us in at the start of the cleaning.
Q: How long will the cleaning take?
A: The duration of the cleaning service depends on the size of your property and the type of cleaning required. We can provide a time estimate during the booking process.
Q: Do you bring your own cleaning supplies and equipment?
A: Yes, our team arrives fully equipped with all the necessary cleaning supplies and equipment to complete the job efficiently and effectively. If you have specific products you’d prefer us to use, please let us know in advance.
Q: Can I schedule a recurring cleaning service?
A: Absolutely! We offer flexible scheduling for recurring cleaning services, including weekly, bi-weekly, and monthly options to suit your needs and lifestyle.
Q: What is your cancellation policy?
A: We understand that plans can change. We kindly ask for at least 24 hours notice if you need to cancel or reschedule your cleaning appointment. This allows us to adjust our schedule and accommodate other clients.
Q: Are you insured and bonded?
A: Yes, for your peace of mind, Kirlin’s Kleaners is fully insured and bonded. Our team is thoroughly vetted and trained to provide high-quality cleaning services.
Q: How do I book a cleaning service?
A: Booking a cleaning service with us is easy! You can contact us via phone, email, or our website’s booking form. We’ll discuss your cleaning needs, provide a quote, and schedule a time that works best for you.